Frequently Asked Questions

Do you offer wellness plans?

Yes. Wellness plans can be an easy and affordable way to pay for the yearly recommended treatments, diagnostics, and preventative care that your pet needs. We strongly believe preventative care is often the best care and want to make sure that it is something that is available to all our patients. We offer regional and age specific plans that give a savings of up to 50% on yearly care. You can sign up online or come into the office to sign up in person.

When should I bring my new pet in?

ASAP. Whether you are rescuing or purchasing your next pet, we recommend that you come in for a full physical exam. During this visit, you can discuss certain breed predilections with your veterinarian as well as make a plan for preventative care. Studies show that pets on comprehensive preventative care plans are more likely to live longer/healthier lives.

When should I spay/neuter my pet?

Generally between 5-6 months for dogs and cats. This may vary between species and breed, as well as the overall health of your pet.

Which vaccines does my pet need and when?

You and your veterinarian can develop a comprehensive, but suitable immunization schedule based on your pet and his/her lifestyle. There are many vaccines available. Some of them are not only unnecessary, but can be harmful.

My pet’s breath is bad, why?

Tartar and gingivitis (dental disease) is the leading cause of bad breath in pets. A dental exam is part of a full physical. Depending on the health status of your pet, it may be recommended that he/she undergo a periodontal treatment.

Do you offer emergency care?

Yes. We offer emergency care during normal business hours. If we are closed please call our number 818-707-0700 to obtain the information for the emergency clinic we refer to.

Should I have a microchip implanted in my pet?

Yes. We strongly recommend implanting a microchip in all pets, outdoor and indoor, as it is the only permanent way to identify your pet if he/she ends up at the shelter or a veterinary office. It can be a matter of life and death.